Privacy Poicy

This privacy policy explains how https://heldershopp.com/ (the “Website”) collects, uses, shares, and protects your personal information when you visit or use the Website or its services (the “Services”). The Website is owned and operated by Helder Shopp (“we”, “us”, or “our”).

By accessing or using the Website or the Services, you agree to this privacy policy. If you do not agree with this privacy policy, you must not access or use the Website or the Services.

What Information We Collect

We may collect the following types of information from you when you access or use the Website or the Services:

Personal information: This includes any information that can identify you as an individual, such as your name, email address, phone number, postal address, or payment information. We may collect this information when you register for an account, subscribe to our newsletter, make a purchase, contact us, or participate in any surveys, contests, or promotions on the Website.
Non-personal information: This includes any information that does not identify you as an individual, such as your browser type, device type, operating system, IP address, location, or browsing behavior. We may collect this information automatically through cookies, web beacons, or other tracking technologies when you access or use the Website or the Services.

How We Use Your Information

We may use your information for the following purposes:

To provide, maintain, improve, and personalize the Website and the Services for you and other users.
To communicate with you about the Website and the Services, such as sending you newsletters, updates, offers, or notifications.
To process your transactions, fulfill your orders, and deliver your products or services.
To respond to your inquiries, requests, feedback, or complaints.
To conduct research, analysis, and testing to improve the Website and the Services.
To protect the security and integrity of the Website and the Services, and prevent fraud, abuse, or unauthorized access.
To comply with any legal obligations, regulations, or requests from authorities.
To enforce our terms and conditions, policies, and agreements.
To exercise or defend our legal rights, interests, or claims.
To perform any other functions that we disclose to you at the time of collection or with your consent.

How We Share Your Information

We may share your information with the following parties:

Service providers: These are third-party companies or individuals that perform services on our behalf, such as hosting, payment processing, analytics, marketing, or customer service. We may share your information with them to enable them to perform their functions, subject to our instructions and confidentiality obligations.
Affiliates: These are our subsidiaries, parent companies, or other related entities that are under common control with us. We may share your information with them for business purposes, such as providing, improving, or marketing the Website and the Services.
Partners: These are third-party companies or individuals that we collaborate with to offer you products, services, or promotions that may be of interest to you. We may share your information with them to enable them to provide you with such offers, subject to your consent and preferences.
Other users: These are other users of the Website or the Services that you interact with, such as by commenting, reviewing, or rating products or services. We may share your information with them to facilitate such interactions, subject to your settings and choices.
Legal authorities: These are government agencies, courts, or law enforcement officials that request or require your information for legal purposes, such as complying with laws, regulations, or orders, or responding to subpoenas, warrants, or requests. We may share your information with them to comply with our legal obligations, protect our rights, or cooperate with investigations.
Other parties: These are other parties that we may share your information with in the following situations:
- If we sell, merge, or transfer all or part of our business or assets, we may share your information with the buyer or successor, subject to our confidentiality obligations and your rights.
- If we are involved in a dispute, litigation, or arbitration, we may share your information with the other party or parties, subject to our confidentiality obligations and your rights.
- If we have your consent or authorization, we may share your information with any other party that you agree to.

How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:

Using secure servers, encryption, firewalls, and other technical safeguards to store and transmit your information.
Limiting the access to your information to our authorized employees, agents, and service providers who need it to perform their functions and who are bound by confidentiality obligations.
Implementing policies, procedures, and training to ensure the proper handling and disposal of your information.
Reviewing and updating our security practices and technologies regularly to address any risks or vulnerabilities.

However, we cannot guarantee the absolute security of your information, as no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You should notify us immediately if you suspect any unauthorized access or use of your account or information.

How We Use Cookies and Other Tracking Technologies

We and our service providers may use cookies, web beacons, pixels, or other tracking technologies to collect, store, and analyze your information when you access or use the Website or the Services. These technologies are small files or codes that are placed on your browser, device, or web page to enable certain features or functions, such as:

Remembering your preferences, settings, or login details.
Delivering relevant content, ads, or offers to you based on your interests, behavior, or location.
Measuring and improving the performance, usability, and effectiveness of the Website and the Services.
Enhancing the security and integrity of the Website and the Services.

You can manage your cookie preferences and settings through your browser or device. However, some cookies are essential for the operation of the Website or the Services, and disabling them may affect your experience or functionality. For more information about how we use cookies and other tracking technologies, please see our Cookie Policy.

What Rights You Have Over Your Information

Depending on your location and applicable laws, you may have certain rights over your information, such as:

The right to access, update, correct, or delete your information.
The right to restrict or object to the processing of your information.
The right to withdraw your consent to the use of your information.
The right to receive a copy of your information in a portable format.
The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, you can contact us at [email protected]. We will respond to your request within a reasonable time and in accordance with the law. We may ask you to verify your identity or provide additional information before we process your request. We may also charge a reasonable fee or refuse your request if it is excessive, repetitive, or unfounded.

How We Handle Children’s Information

The Website and the Services are not intended for or directed to children under the age of 13. We do not knowingly collect, use, or share any information from children under 13, unless we have the consent of their parent or guardian. If we become aware that we have collected any information from a child under 13 without such consent, we will delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with any information without your consent, please contact us at [email protected].

How We Update This Privacy Policy

We may revise and update this privacy policy from time to time, at our sole discretion. We will notify you of any changes by posting the new privacy policy on the Website. You are responsible for reviewing the privacy policy periodically to ensure you are aware of any changes. Your continued access or use of the Website or the Services after the changes become effective constitutes your acceptance of the new privacy policy.

How To Contact Us

If you have any questions, comments, or feedback about this privacy policy or the Website or the Services, please contact us at [email protected]. We will try to respond to your inquiries as soon as possible.